Open E Cry, LLC

Decent futures brokerage

I have had 2 stints with Open E Cry, in the past 10 years. They are a decent futures brokerage, but nothing great. One of the "pros" is that you get free charting with them, and it is pretty good. I also liked their DOM trading screen. Their prices are reasonable and are negotiable with volume. But if you are a serious futures trader, you can find much better brokerages.

Boomer

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Stay Away, Worst Broker Ever

Their system crashes all the time, their quotes are worthless, when they are working half the time they are wrong, commissions are high, I can't think of a single reason why anyone would ever want to trade here.

Customer Support:

I called and talked to several people about a problem with my account they caused. They tried blaming the problem on me, they start out asking "how do you know it wasn't your computer?" when they know for a fact it was theirs. When their system crashes they are trained to play it off as if nothing is wrong, then blame the customer. One guy even told me "Well you signed a disclaimer didn't you?" which obviously he interpreted to mean that it gives them the right to be able to screw their customers over and not take any responsibility for it. Which is exactly what they did to me.

I have had accounts with about 20 different brokers, I have never seen anyone as bad as these guys, If you trade there just be prepared for something to go wrong, and when it does be ready for them to lie about it, blame it on you, and then tell you "well, you signed a disclaimer didn't you?".

Gordon_Gekko

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