User Reviews
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The Consumerist is one of the few sites with the balls to lay it all on the line - the good, the bad, and the ugly. They care about setting the record straight and protecting consumer rights, and they Read more...
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05/21/2014
Solid
"I've been with OEC for 5 years & can prove it (They keep track of how long ago you opened your account). When I saw the reveiws on here, I was kinda suprised. I'm a small retail trader, and there have been bumps along the way, outages/strange price data/useless support etc. (same reasons anyon Read more...
Open E Cry is my favourite futures broker. Their platform is very customer-friendly, you really feel like you're in control of it. Controls are intuitive. It seems after many updates of the software and after being bought out Open E Cry has been less customer-friendly though. Myself i have experienc Read more...
09/10/2010
Open E Cry really Sucks
"Their system crashes all the time, their quotes are worthless, when they are working half the time they are wrong, commissions are high, I can't think of a single reason why anyone would ever want to trade here. Customer Support: I called and talked to several people about a problem with my accoun Read more...
10/31/2009
OEC system down again after upgrade
This is so sad. OEC has such a nice platform set-up and excellent order execution speed. However, they are their own worst enemy! As after almost every upgrade, the software doesn't work correctly. Also, the worst part is, it takes them days and sometimes weeks to fix the problems!
10/31/2009
non-reliable
Opened an account in mid 2007 and was quite pleased. After they were bought by OptionsXpress in mid 2008, obviously cost cutting was on the agenda. Thereafter the datafeed got worse (much more filtered ticks). They thinned out their staff (sometimes you will see only one person in the chat for a who Read more...
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