User Reviews
Payday advances
"It is very important to read the reviews before signing up for any loans and mortgages online and when it is about payday loans, more cautions are required as they have the highest APR as compared to Read more...
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12/09/2013
Very good Customer Service !!!
I've been a Citibank client for the last 9 years. They are a great bank with great customer service. They're doing a good job on improving customer experience on their website as well. I just think they should work on lowering their fees, that would make them even more competitive.
08/20/2012
used them for years, not with TD
i was with citi for a long time but switched to TD. it was decent but wires are expensive with citi (much cheaper at TD) and the customer service is all outsourced and is terrible. Do research before choosing a bank to do business with. For my business, Citi wasn't able to compete with other smaller Read more...
02/27/2012
My Mortgage is with them
"They have serviced 3 of my 8 mortgages (I have rentals) for many years and have always done a good job with it, I never miss a payment and they still gave me a loan mod on my OOC property and lowered my payment and interest rate a couple years back. The customer service has always been USA call cen Read more...
02/27/2012
Left them for a credit union.
"In my original review I stated that I would only leave them for a local bank. Instead, I left them for an online credit union. Close enough. I wouldn't say that I had any particular troubles with Citibank. They served their purpose; I deposited checks into ATMs and paid bills online. However, with Read more...
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