Great Service and Tools
I've been trading with Stage 5 for a few months now and have been very pleased to say the least.
The customer service has been excellent. From setting up an account to getting familiar with the platform the brokers' at Stage 5 are very receptive to making sure customer needs are met. They offer one on one tutorials to go over the entire platform from charting package to the depth of market functionality. Anytime I've had a question regarding my account or platform I've been able to get a quick response, in fact my broker Max personally calls me to ensure my needs are met and I have direct access to him if I have any issues that need to be addressed right away. Fortunately, issues with the platform have not been an issue, so I have not had to make many calls aside from general assistance questions on how to operate the DOM (depth of market) correctly.
The DOM is top of the line; it offers all the functionally I personally need: OCO bracket orders, easy manipulation of orders, customization of settings and trading strategies. I have not had any issues with the DOM freezing or lagging the market in anyway which was a major problem I have had with other brokerages. For the OCO orders it's a nice benefit that the orders sit Exchange side so you now your positions are always protected.
I can't speak to the charting package as I use Investor RT but from what I've seen it looks to be as complete as any other free broker based charting package on the market.
As far as commissions go they offer competitive market rates so no issues there.
There is a client chat that is dedicated to intraday contextual market dynamics and is moderated by FT71... I have not been able to use the room as much as I would like due to limitations I have with my day job but from the archive log i've reviewed it would be very beneficial to the day trader who can take advantage of the chat room during RTH. Hopefully I'll be able to get more involved in the chat in the future and will update in better detail.
There are also weekly webinars set up where clients can ask questions directly to FT71 to assist in their trading progression, which is unparalleled access you won't find at any other brokerage. It is really a testament to not only the quality of service you receive here but also a genuine interest in the clients growth and success as a trader.
Overall Stage 5 provides me with all the tools and assistance I need to effectively trade my account, but what really separates them from the rest of brokerages is: at Stage 5 you feel as though you are part of a team where the brokerage actually has a vested interest in their clients future success which in-turn secures their future success.
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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