A Very Scary Experience.
I don't think I've ever dealt with such an incompetent company in my life. Maybe in random dealings with car towing companies that managed to lift my car as I walked around the block... but I'd trust the tow companies over SureTrader any day.
When I signed up for their service, they asked me to sign up with a username and password that I defined myself. Immediately after confirming sign-up with my username and password, they sent me an email stating my username has been changed to something else, and that I needed to fund my account. I thought it was strange that they'd ask me for a username then change it on me, but whatever it takes, I guess. So, I funded my account, did a wire transfer from my bank, and sent it to the username that they defined. Then the fun started.
They sent me an email stating they changed my username again, and that I needed to fund my account. Now this worried me greatly.. where is my money being transferred to? Will they give my old account number to someone else? I emailed them stating the issue I was in, and after a couple days finally gave me an email response.. "Your funds transfers will takes 1-5 business days" And in bad English, that's all they said. Now, I was really worried. I've got many thousands of dollars in limbo. And this company is in the Bahamas, so if they decide they just want to take the money and go about their daily business, there's not a damned thing you can do. They are not held to our laws. I responded to their email stating even more specifically where I wired the money, the sender, the recipient info that's posted on their website... and they sent back another response... "Banks transfer take 3-5 days, we will give you a username and password after receiving your funds. How did you send the funds to us?" And then I became even more nervous. After explaining my situation completely, they still had the gall to ask me how I transferred the money. Not a good sign. After several more emails with no response, I finally received one from Jasmine Sands at Suretrader. She asked me to email Philip at Suretrader and inquire on my account.
Here I am, thirteen days after funding my account, and no one has bothered to give me any information, my money is still in limbo, and no one seems to know anything. Life savings... gone.
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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