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TDAmeritrade

Whether you need a little support from your online broker or a lot, TD AMERITRADE delivers an extensive array of state-of-the-art tools, straightforward pricing and outstanding personal service.

 
 
 
144 Total Reviews
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5-Star       (58)
4-Star       (48)
3-Star       (26)
2-Star       (10)
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Top Review
 
Like The Service
I've used Ameritrade for many years back when they were Datek. It's a great service, very user friendly, easy to transfer money in and...
Luke11
 
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bad customer support
TD Ameritrade has THE most comprehensive and sophisticated plateform of all (Thinkorswim), which is simply a marvel of technology. From allowing you to backtest trades and strategies to beta weighing or even presenting a clear depiction of your probabilities on any given trades or on your total positions, the software is by far the most advanced in the industry. Paradoxically, TD Ameritrade is slowly becoming in my opinion one of the worst brokers out there. Let me explain through 3 points which I have empirically observed:

1/ Their customer service is getting worse and worse over time. If you want to reach them over the phone, the waiting time on average is between 15-20 mins. When you get someone on the line, it’s like they don’t even listen and are limit rude. It’s like they are conditioned to treat the clients a certain way. When you try to contact them for whatever matter via email, the waiting time before you get a reply (if you ever get one) is around 2 working days. And the replies are meager at best. For the commissions you pay, you would expect a better handle of customer relationship but it is far from being the case.

2/ They won’t have your back, quite the contrary they will charge you for bits and grits for whatever reason they deem necessary.

3/ Their fees aren't competitive at all regardless of what they claim. Actually they’re one of the most expensive brokers out there. While I understand that building good technology costs money, I also think that customer relationships are equally important. Building good technology shouldn’t be put before good customer relationships because it’s with the customer that they ultimately do business with. What I’m saying is that they should balance things. But the way it’s happening right now is that even some deep discount brokers out there offer better customer support than TD Ameritrade and while they might not be able to fully invest in technology yet, they are slow gaining market shares because ultimately what people want is clarity and transparency in everything, especially when it comes to money.

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Feature-rich, tons of educational opportunities, but pricey
TDAmeritrade is an all-in-one investment broker that provides users with tons of features, tools, and educational materials. The 3 trading platforms (standard, TradeArchitect, & thinkorswim) are intuitive and easy to use, but quotes are slightly delayed and trade execution is can be slow. The biggest drawbacks were commissions per trade- $9.95. I feel that TDAmeritrade is best suited for long-term investors that rarely make moves throughout the market.

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Highly Recommended
Overview: I've been with TD Ameritrade for 2 years now, they are by far the best broker when it comes to customer service.

Pros:

- Customer Service: When I first started trading, I called and had questions, which they were happy to answer. When you call, you go straight to a person. You don't have to go through 4 different prompts to get to an actual person.

- Debit Card / Banking: They make having access to your money a top priority.

- ThinkorSwim: One of the best platforms around, and is FREE.

- No Required Minimum: They don't require you to keep a minimum balance in your account.

Cons:

- You can't short OTC stocks.

- High Commission: A lot of people frown on using TD Ameritrade because of their high commission fees. You can negotiate a lower option commission rate.

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High quality broker
Pros: 60 days free when you start trading, flat rate of $10 can be very useful, website has a user-friendly layout, comes with Thinkorswim which is a fantastic trading platform.

Cons: Not a very good broker for shorting OTC stocks, executions are a little slow sometimes.

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great for beginners
What I like the most is that they give you 60 days of free trades if you open an account and fund it with at least 2000$. That is a huge advantage if you're just starting out, because you can test diferent kind of trades and strategies and get the dumb mistakes out of the way without paying 20$ for every round trip.

Another thing is their customer service. I don't have any other broker right now, so I can't compare, but TD staff always answers very quick to my questions and as a noob I have a lot of them.

Executions...well I mostly trade OTC's and these sometimes take some time to fill, if you want to buy into strenght, for example. Again, I can't compare, but I see people complain about other brokers aswell so I don't know if they are slow or just like every other brokerage. With Nasdaqs I have no problems, they fill imediatly.

Also, TOS is a pretty nice platform, altough kindda goofy when it comes to subpenny's. They don't show the corect price on the chart, and it is dificult to know at what price is S, R and what % will your stop be at, so If you're looking to trade subpannys I would suggest other charting tool.

Hope this helps!

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One of the best brokerage around!
I have used multiple brokers and none have compared to TDAmeritrade. The execution times are very fast when placing a trade. Also the trade pricing is good because the do not charge extra for a lot of shares which is nice for day trading. And the thinkorswim platform is free if you open a account with them which is also a plus. They also have good customer service.

They have a referral program going on right now. If you email me at ross_linton@comcast.net and ask for the link then when signing up we each get $50!

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Best trading tools
TD Ameritrade has some of the best tools out there for trading. I really love ThinkOrSwim as my main trading software. Also the mobile apps work very good, both the iPhone and Android version.

Customer service is very good, only the commissions are too high.

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Great LIKE
TD Ameritrade has a lot of great platforms mobile web based and the thinkorswim platform. IT is great and a good broker to use commissions are a little pricey but you can get two free months of trading if you open your account with a certain amount which is excellent.

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On of the best
One of the best out there, one of the complete platforms. It is complicated to use for beginners. they also allow u to customize what you see and the charts are amazing.

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Great Broker
TD Ameritrade is a fantastic broker, great platform as well. Also check out Think or Swim

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